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Customer Order Management

9 out of 10 of our customers expressed a desire to simplify their order collecting and processing flow. So, we listened, identified recurring patterns, and designed a simple, intuitive interface for the Customer Order Management module.

No time wasted on customization — within 5-7 days of purchase, you’ll be using the ready-to-go module. The main goal? To save time spent on registering new orders through email and phone, minimize the chances of errors, and provide transparent order tracking.

The module comes with a pre-configured setup, ensuring all necessary settings for Microsoft Dynamics 365 Business Central are already in place, so you can start using it right away without any additional setup. For easy and secure integration with Business Central, we also use our Xpand Portal Connector, designed specifically to connect the products efficiently.

The Customer Order Management module will help you fully leverage your Business Central ERP data, increasing its value through our solution. Plus, it securely provides your customers with role-based access to all relevant inventory and order data.

Key capabilies of the Customer Order Management module:

- Order creation for your customers

- Real-time inventory checking

- Item price catalogue

- Document sharing

- Order shipment tracking

- Order-related communication

- Automated notifications

For whom?

Businesses seeking to reduce operational workload and communication work

Key features

Simplifying the order placement process

The entire order process is controlled via proper validations

Eliminating unnecessary communication with clients

More potential for your Business Central ERP data

Well-organized relevant information

Role-based access control

Simple and intuitive interface

Regular updates and improvements

Facts

Evolution in line with your growth

The Customer Order Management module is the answer to your business's drive for growth and process optimization. It improves order registration and processing workflow for both your team and your...

The Customer Order Management module is the answer to your business's drive for growth and process optimization. It improves order registration and processing workflow for both your team and your users while making external cooperation smoother and more transparent.

Cost-effective standard solution

Packed with essential, pre-built features that sales and operations managers, as well as your clients’ purchasing teams, rely on regularly, the Customer Order Management module is quick to implement, allowing you to start working with it almost immediately (up to 5-7 days) and benefit from its well-thought-out functionality.

More productive and organized sales/operations department and clients order management

The Customer Order Management module consolidates order management and real-time stock updates into one place, helping teams work more efficiently and making the order process easier for clients by reducing...